FAQs

Documents Needed

Tenants are required to provide a valid passport, Número de Identificação Fiscal (NIF), and proof of income. Our team is here to assist you, guiding you through the application process and ensuring you have all the necessary documents for a successful application.

Landlords engaging in our property management services need to provide their Número de Identificação Fiscal (NIF), passport, and property-related documents such as Caderneta Predial, Certidão Permanente, Certificado Energético, and more. Our team is committed to supporting landlords by clarifying document requirements and facilitating a smooth commencement of property management services.

Length of Stay

MAREA offers flexible rental terms, and the length of stay can vary based on your needs. Whether you’re looking for a medium-term stay or a longer commitment, we can tailor our services to accommodate your requirements.

Deposit

Typically, tenants are required to provide a security deposit equivalent to one month’s rent, along with one month’s rent in advance.

Paying for Utilities

Tenants are typically responsible for utility payments. Our team will provide guidance on the process and any specific arrangements for utility payments. Details regarding utility payments can be found in the lease agreement. Our team is available to address any questions or concerns related to utility payments outlined in the contract.

Moving In and Moving Out

Our team is dedicated to ensuring a seamless transition for both moving in and moving out. When moving in, we meticulously take inventory and keep track of the apartment’s condition, providing a comprehensive record.

Upon moving out, a thorough inspection is conducted to check everything. Any damages or lost items are assessed, and the necessary deductions are made from the deposit to cover repair or replacement costs. If you’re considering making a new contract, please inform us 60-90 days before your intended renewal date. Our team will guide you through these processes, addressing any queries you may have and ensuring a transparent and smooth experience throughout your tenancy.

Amenities

Our rental properties come with a range of amenities. Specific details will be provided for each property, and our team can assist in finding a property that aligns with your preferences.

Subletting

Subletting is not allowed as per our rental agreements. The primary tenant on the lease is responsible for the property.

Pets

If pets are allowed, tenants must adhere to pet-related rules, including leash requirements, cleaning up after pets, and any registration processes in place.

Emergencies

In case of emergencies, always dial the European Emergency Number 112 for immediate assistance. Specific local emergency contacts for medical emergencies, fire and rescue, and police are also available. It’s important to keep these numbers easily accessible.

Emergency Contacts

Medical Emergencies:
Ambulance: 112
Medical Emergency (Lisbon): 808 242 424

Fire and Rescue:
Fire Department (Bombeiros): 112
Lisbon Fire Department: 21 424 7200

Police:
National Emergency Number: 112
Non-Emergency Police (Lisbon): 21 382 2200

General Emergencies:
European Emergency Number: 112
SOS Line (for various emergencies): 112

Cleaning

For your convenience, we offer an optional cleaning service. If you prefer assistance with the cleaning process, please consult with our team to schedule cleaning services tailored to your needs. We’re here to ensure a smooth and stress-free transition at the end of your tenancy.